Privacy policy

Last updated: October 4, 2026

Tesdeler operates this store and website, including all related information, content, tools, features, products and services, to offer you, the customer, a personalised shopping experience (“Services”). Tesdeler runs on Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you use, visit or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between these Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described in it.

Personal information we collect or process

When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or anonymised so that it cannot identify you or reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from it, depending on how you interact with the Services, where you live and as permitted or required by applicable law:

• Contact details Including name, address, billing address, delivery address, telephone number and email address.
• Financial information Including credit card, debit card and account numbers, payment card information, account information, transaction information, payment method, payment confirmation and other payment details.
• Account information Including username, password, security questions, preferences and settings.
• Transaction information Including items you view, add to your basket, add to your wishlist, purchase, return or exchange, and your previous transactions.
• Communicating with us Including information you provide when communicating with us, for example when submitting a customer support request.
• Device information Including device, browser, network connection, IP address and other unique identifiers.
• Usage information Including information about interaction with the Services, such as how and when you interact with or navigate the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you Including when you create an account, visit or use the Services, communicate with us or otherwise provide your personal information to us.
• Automatically through the Services Including from your device when you use our products or Services or visit our websites, and through cookies and similar technologies.
• From our service providers Including when we engage them to enable certain technologies, and when they collect or process your personal information on our behalf.
• From our partners or other third parties

How we use your personal information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

• Providing, personalising and improving the Services We use your personal information to provide the Services, including fulfilling our contractual obligations to you, processing payments, fulfilling orders, remembering your preferences and items you are interested in, sending account notifications, processing purchases, returns, exchanges and other transactions, creating, maintaining or otherwise managing your account, arranging shipping, enabling returns and exchanges, allowing you to post reviews and creating a personalised shopping experience, for example by recommending products related to your purchases. This may include using your personal information to further personalise and improve the Services.
• Marketing and advertising We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or post, and displaying online advertisements for products and services through the Services or other websites, including based on items you have previously purchased or added to your basket and other activity on the Services.
• Security and fraud prevention We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding potentially fraudulent, unlawful, unsafe or malicious activity, protect public safety and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account login details secure. We strongly recommend that you do not share your username, password or other login details with anyone.
• Communicating with you We use your personal information to provide customer support, respond to you, deliver effective Services and maintain our business relationship with you.
• Legal reasons We use your personal information to comply with applicable laws or in connection with legal proceedings, including requests from law enforcement or authorities, to investigate or participate in civil proceedings or other legal subpoenas or processes, and to enforce or investigate potential breaches of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Examples include:

• With Shopify, merchants and other third parties that perform services on our behalf, such as IT administration, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping.
• With business and marketing partners to provide marketing services and advertisements to you. For example, we use Shopify to support personalised advertising through third-party services based on your online activity with different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to ask us not to share information about you to show you targeted advertising and marketing based on your online activity with different merchants and websites.
• When you instruct us to disclose, ask us to disclose or otherwise consent to our disclosure of certain information to third parties, for example to send your products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with business transactions, such as mergers or bankruptcy; to comply with legal requirements, including responding to subpoenas, search warrants and similar requests; to enforce applicable Terms of Service or policies; and to protect or defend our Services, our rights and the rights of other users or others.

Relationship with Shopify

Shopify hosts the Services and collects and processes personal information relating to your access to and use of the Services in order to provide and improve them. Information you submit to the Services is transferred to and shared with Shopify and third parties that may be located in countries other than your own in order to provide and improve the Services. To help protect, develop and improve our business, we also use certain advanced Shopify features that use data and information originating from your interactions with our store, other merchants and Shopify. To deliver these advanced features, Shopify may use personal information obtained through your interactions with our store, other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights relating to the use of your personal information for these purposes. For more information about how Shopify uses your personal information and any rights you may have, please read Shopify's Consumer Privacy Policy . Depending on where you live, you may also be able to exercise certain rights relating to your personal information here Link to Shopify's Privacy Policy.

Third-party websites and links

The Services may contain links to other websites and online platforms operated by third parties. If you follow links to websites that are not our affiliates or controlled by us, you should review their security and privacy policies and other terms. We neither guarantee nor accept responsibility for the privacy and security of such websites, including the accuracy, completeness or reliability of information on them. Information you disclose in public or semi-public forums, including information shared on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without restrictions on our or other third parties' use of it. Providing such links does not in itself imply that we endorse the content of those platforms or their owners or operators, except as described in the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal information about children below the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you can contact us using the contact information below to request deletion of the information. As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell”, as those terms are defined in applicable law, personal information about individuals under 16.

Security and retention of your information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. Information you send to us may also be insecure during transmission. We do not recommend using insecure channels to communicate sensitive or confidential information to us.

How long we can retain your personal information depends on various factors, such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or in connection with applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request in accordance with the law.

• Right of access You may have the right to request access to personal information we have stored about you.
• Right to erasure You may have the right to request deletion of personal information we have stored about you.
• Right to rectification You may have the right to request correction of inaccurate personal information we hold about you.
• Right to data portability You may have the right to receive a copy of personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
• Managing communication preferences We may send you promotional emails. You can opt out at any time using the unsubscribe option in our emails to you. If you opt out, we may still send emails unrelated to advertising, such as emails about your account or orders you have placed.

You may exercise any of these rights as described in the Services or by contacting us using the contact information below. Visit https://privacy.shopify.com/en for more information about how Shopify uses your personal information and any rights you may have, including rights relating to data processed by Shopify.

We will not retaliate against you for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law. Under applicable law, you may appoint a representative to make requests on your behalf to exercise your rights. Before accepting a request from a representative, we require documentation that you have authorised them to act on your behalf. You may also need to verify your identity directly with us. We will respond to your request as quickly as possible and in accordance with applicable legal requirements.

Complaints

If you are dissatisfied with how we process your personal information, you can contact us using the contact information below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact information below, or to submit a complaint to your local data protection authority. For the EEA, you can find a list of the responsible data protection authorities here.

International transfers

Please note that we may transfer, store and process your personal information outside the country where you live.

If we transfer your personal information outside the EEA or the United Kingdom, we rely on recognised transfer mechanisms such as the European Commission's standard contractual clauses or equivalent contracts issued by the relevant UK authorities, where applicable, unless the transfer is to a country determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will publish the updated Privacy Policy on the website, update the “Last updated” date and provide notices as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, you can call +47 47 28 40 40, email post@tesdeler.no or contact us at Krusebyveien 79, 1542 Vestby, Norway For the purposes of applicable data protection laws, we are the controller of your personal information.